Kanuk provides free standard delivery and returns through Canada Post on all orders of $50 or more. If you wish to expedite your order by XpresspostTM, shipping fees will apply based on the destination. Please note that a signature is required at delivery for all orders of $150 and over (before taxes).
Order processing time Our order processing time is 1 to 10 business days. This period does not include the delivery time chosen when placing your order.
Free standard shipping Please allow 7-14 business days for delivery of your order.
XpresspostTM shipping Please allow 2-4 business days for delivery of your order. Delivery fees will apply based on the delivery address. (express shipping is temporarily unavailable)
N.B. Orders are processed and delivered Monday to Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during high peak periods.
STORE PICK-UP POLICY
For store pickups, bring the email with your bill, along with photo identification.
You have 30 days from the shipping date to return your kanuk.com purchase for free. All merchandise must be in its original selling condition (new, unused, unwashed and unaltered) and in its original packaging with tags attached.
IN-STORE Please bring the product along with the receipt and return form.
BY MAIL Please complete the return form, re-pack the item (including all original tags) and ship it back to Kanuk.
Returns within Canada – Prepaid label: All Canadian returns must be shipped by mail. Please affix the prepaid return label to the outside of the package and drop it off at any Canada Post location.
Returns from outside Canada: Shipping costs for returns from outside Canada are at the customer’s expense.
The refund will be made via the same payment method that was used for your initial purchase. You will receive the return confirmation via email once the return has been processed. Please allow 5-10 business days from the reception of the returned item to complete your request for a refund.
If, for one reason or another, the item does not suit you, you may exchange it for an item of a different colour, size or style, depending on availability. Please state the desired changes in the “Reason for exchange” section of your return slip.
Your next winters will be much milder with a Kanuk coat. Trust the thousands of Quebecers who have experienced it: Kanuk coats are beautiful, warm, light, durable and very comfortable. Our clothes are made to last and we stand behind each and every one of them. The Kanuk warranty covers any manufacturing or raw material defect throughout the life of the mantle. This warranty does not cover repairs necessary due to accidents, improper use, neglect or normal wear and tear of the product.
A nod to the first Kanuk anorak designed in 1970, the Abiko Loose Fit Poncho is technical rainwear with innovative features. With its crumpled nylon wind and water repellent fabric, double waterproof zip and adjustable attached hood with visor, bad weather won’t hinder your outdoor activities. Its front pocket with hand warmer and adjustable side snap also delivers unparalleled protection against wind and cold.
Le mannequin mesure : 1,73 m - 5’8” et porte la taille P